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  1. Welcome Page
  2. Courses
  3. E-learning Quality Policy
  4. Course Design
  5. Course Navigation
  6. Programme Review
  7. Student/Admissions Support

Welcome to offered by the University of Novi Sad in collaboration with Advenio eAcademy and its partners .

This is the private on-line learning platform developed and maintained by the Malta based company AllSecure Ltd - E-Business Systems. This pilot elearning project is a joint collaboration between AllSecure d.o.o., the Serbian arm of E-Business Systems, Advenio eAcademy and the University of Novi Sad to provide its students with state of the art elearning programmes developed by University of Novi Sad and Advenio eAcademy. The courses in Management and Marketing developed by Advenio eAcademy and offered in collaboration with University of Novi Sad on this website are approved by NCFHE

For further details on subscription to the e-learning solutions offered by University of Novi Sad contact us on

Principles of Management

The main objective of the Management course is that of translating theoretical knowledge to practical work situations so that at the end of the course the students will be able to participate in management roles. The theory detail will be that of providing a background which upon completion of the course, students can then decide whether to continue with their studies in Management at a higher level.

The course will provide tools and necessary knowledge and the skill in applying management practices which would help grow a business. It will be based on current best practices applied in different organisations.

Those students seeking a Certificate of Merit in the programme need to participate in the fora, on-line tutorials and evaluations which are held on pre-determined dates within the annual schedules. Successful completion of the courses will accredit the student with 4 ECVET credits.

Target Group

Undergraduate students who recognise the impact that Management Practice will have on their careers and therefore wish to further develop their competences in order to prepare them for middle management roles.

Registration details

Course registration is handled directly by the University of Novi Sad. Prior to the commencement of the course, students will be provided with the access details to the online learning platform.

Registration deadline: 28/11/2014

Course Timeline

Course commencement: 01/12/2014 Course completion: 06/03/2014 Course examination date: To be provided

Awarding body

Advenio eAcademy

Registering body

Advenio eAcademy in collaboration with University of Novi Sad


Award in Principles of Management

Language of Study and Assessment


Course Structure

The lectures can be split into these broad categories:

The delivery for each module will be as follows:

Course Specific Entry Requirements

University of Novi Sad undergraduate students

Modes of Assessment

Student Support

Programme Coordinator Clive Scerri Email: Tel: 356 21342704

Support Officer (Belgrade): Zorana Ristic Email: Tel: 381 116149140

Central to our educational ethos is our commitment to the principles of quality assurance and continuous improvement. The policies and procedures aim to:

This is realised through an integrated systematic approach focusing on the establishment, evaluation and improvement of quality assurance policies and procedures.

Any procedures that are implemented are to be fully compliant with Legal Notice 296 of the laws of Malta and any regulations issued by the NCFHE. Data is to be collected and analysed, and the appropriate structures are to be established for the monitoring, reviewing, planning and implementing of enhancement measures.

Whenever content material or delivery is delegated to third parties, such content is reviewed to maintain the same standards and requirements as would be applied by Advenio eAcademy.

Course Setup

A standard e-learning programme offered through the collaboration of Advenio eAcademy and University of Novi Sad would abide with the following structure. Exceptions might be made depending on the learning needs of the target group. In such cases, an internal QA document should address the reasons for such changes.

A Certificate course could for example comprise 25 contact hours split into 6 Short courses which would include 25 modules. Each pre-recorded audiovisual video module would be of 1hr duration and be split into four 15 min segments.

Each Module would include:

The content of each module is organised in a logical sequence from the simpler to the most complex concepts. Programmes are designed is such a way that students need not follow the modules in sequence.

The forum discussions and the assignments foster systems thinking as students are asked to apply their newly absorbed knowledge by establishing synergies and connections in different perspectives based on the case in question. Tutors assessing forums and assignments provide individual feedback whenever problem solving tasks are required by providing comprehensive feedback to help students better understand the assessment made of the solution they have chosen.

The Self-Assessment presents an opportunity for the students to self-assess their knowledge.
Tutors review the self-assessment tests during the course to monitor progress in learning of students.

The IQA team ensures that the tutors responsibilities especially related to the feedback provision and respect of the various timeframes.

Usability is at the core of the design of the learning environment and therefore there is QA by the Appointed reviewer that its components, including the way materials and content are presented abide by this practice. Ease of use facilitates accessibility and so does the ability to change the text size of the learning platform through the browser without hindering the ability to use the elearning platform.


The Self Learning part of the course is open and accessible to the students at their own convenience. It includes the following:

The only restrictions are that video segments have to be viewed in sequence and that the self-assessment test can only be taken after the student had viewed all the videos for that module. The learning units covered from the module are ticked in green, allowing students to know about their progress and position in relation to the overall content.

Collaborative Learning:

The collaborative or Social Learning part of the course requires the student to abide by pre-set times which are available on the calendar.

Upon completion of the programme, the eAcademy will undertake a self-assessment of all aspects which affect the quality of learners’ experience and the standards achieved. 

This self-assessment process identifies strengths and areas for development; and to prioritise areas for development. Students and tutors and partners are asked for feedback through interviews or questionnaires and action points will be drafted in an evaluation report with recommendations for programme improvement.

The fundamental purpose of the identification of major modifications to existing programmes, and their submission through a robust quality assurance process is to ensure that Advenio eAcademy and its partners are committed to the ongoing quality of all of the institution’s academic programs. Major modifications typically include one or more of the following program changes:

a. Requirements for the program that differ significantly from those existing at the time of the previous cyclical program review;
b. Significant changes to the learning outcomes;
c. Significant changes to the faculty engaged in delivering the programme and/or to the essential physical resources as may occur, for example, where there have been changes to the existing mode(s) of delivery.

Advenio eAcademy also appoints external reviewers who periodically review the programmes every 3 years. The reviewer’s report will report recommendations on any essential or otherwise desirable modifications and will be accessible to the Advenio eAcademy who will in turn define a timeline for these changes to be implemented.

Advenio eAcademy and University of Novi Sad are committed to provide students with the necessary support to help them pursue their studies. A student & admissions support service is made available to address counselling, technical issues, methodological advice, complaints and any other student enquiries both prior and during the implementation of the programmes.

Student & Admissions Support Officer
Zorana Ristic
Tel: +381 116149140
Office Hours: 09.00 – 17.00 CET time

In addition to this, throughout the course, the students will be able to connect with their Programme Coordinator and tutors directly via email and phone. Details are included on the Programme’s section on the website.


Preparatory Classes & Private Lessons: The availability of these classes depends on its feasibility. The availability of such programmes would be communicated through the programme’s section on the website.

Recommended reading: Readings are provided with each module, including podcasts and FAQs for additional material on the subject in question. Materials on how to study in elearning courses are also provided.

Proactive Support: Forum discussions and their assessment will help students get feedback on their current progress on the course. Low achievers will be instructed on the reason of their low scores giving them the possibility to pick up on the lost ground before the final assessment.

Student and Prospective Students’ Complaints

A complaint expresses dissatisfaction at the way a representative or representatives of Advenio eAcademy have handled a particular situation or in the quality of service offered.

Complaints provide valuable feedback and an opportunity for Advenio eAcademy to identify issues and improve the overall student experience. All student complaints are documented to keep a tangible record of the quality improvement processes required to act upon it and for external audit purposes.

If you are considering making a complaint, you should first:

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